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Accelerated Internet Subscriber Agreement

INTERNET SERVICE AGREEMENT

This Internet Service Agreement (“Agreement”) is made and entered into as of ____________________

By and between:__________________________________(“Subscriber”) and Sky Satellite, LLC(“Provider”), doing business as Accelerated Internet, a Pennsylvania based LLC.

Provider will provide Wireless Internet Access Service(“Internet”) to Subscriber, consisting of services and access to data communications equipment that provides “Full Access” to the global computer network known as the internet via a wireless transmission signal.  This signal is sent to client equipment located on Subscriber’s premises, which has a street address of:

 

Street address:_________________________________________________

 

City:______________________PA___________Zip code:_______________

“Full Access” is further defined by terms of this Agreement, which will constitute the entire Agreement between Provider and Subscriber.

  1.  Fulll Access means via a wireless connection to Subscriber:

Basic – 5mbps down/1mbps up

Swift – 10mbps down/2mbps up

Rapid – 25mbps down/5mbps up

Subscriber’s access will be limited by routine maintenance, use of internet by other subscriber, weather condition, acts of GOD and other unforeseen circumstances. Further, access may be limited by conditions affecting the Internet at a location not owned by this provider.

  1. The Provider does not guarantee uninterrupted service. By accepting this contract, Subscriber will be deemed to have considered and accepted this qualification with respect to the Subscriber’s application of service to the use of VOIP telephones, security systems, health monitoring systems or other systems requiring permanent, always-on connections.  The Subscriber hereby releases the Provider from all claims it may have against the Company in the future arising from damage or losses suffered by the Subscriber as a result of interruptions of service due to conditions beyond the control of the Company.

  2. Internet may only be used for lawful purposes.  Transmission of any materials in violation of any U.S., state, or local regulation is prohibited.  This includes, but is not limited to: copyrighted materials, materials legally judged to be threatening or obscene, or material protected by trade secret.

  3. It is agreed by both parties that Provider has no ability to regulate any types of information, content, materials, or data(“content”) sent or transmitted by Subscriber, nor regulate any types of content Subscriber may view, receive or otherwise download.  Consequently, Subscriber agrees to indemnify and hold harmless Provider from any claims resulting from Subscriber’s use of service that damages Subscriber or another party.  In part, this means Subscriber is responsible for the use of the Internet by all parties accessing the Internet through Subscriber, such as employees, agents, non-employees and non-agents otherwise allowed access. 

  4. The Subscriber agrees to indemnify Provider against liability for the actions of each person to whom it allows to use the services provided by this Agreement.  Any access to other networks connected to provider must comply with the rules appropriate for that other network.  Use of the Internet itself may only be for any lawful purpose.

  5. Connectivity is provided for Subscriber only.  Resale or use of connection by another user or organization is prohibited.  This includes, but not limited to, providing website hosting services by Subscriber.

  6. Hardware. The Provider is responsible for providing standard equipment and the Subscriber is responsible for providing all communications equipment and software necessary to access the Internet.  Provider may choose to assist in acquiring equipment.

  7. Obligations to service: Provider is responsible for providing the installed site with Internet service.  Connectivity issues related to the router, computer or other peripheral devices using the Internet are not the responsibility of the Provider; the Subscriber is solely responsible for the care of and maintenance of such.  Provider will not troubleshoot devices beyond the provided router.  Radio and router remain the property of Provider.

  8. INSTALLATION.  Provider or its authorized contractor will install the Equipment at Subscriber’s premises for the charges indicated on the estimation form; If Subscriber is in a rental property, it is the responsibility of the Subscriber to obtain written permission from Landlord. 

  9. Internet Security is the sole responsibility of each Subscriber to protect their computer(s), data and network accessibility (such as file sharing).

  10. Provider reserves the right to change the rate and otherwise modify these Terms and Conditions at its discretion.  The latest version of these terms will be provided to Subscriber upon request.

  11. Provider reserves the right to reduce speed of usage if the Subscriber is using their package speed in access that may be affecting the integrity of the services supplied throughout the entirety of the network.

  12. Provider makes no warranty either express or implied regarding the quality of the internet access to be provided hereunder, including but not limited to: the condition, merchantability, fiteness, adaptability or suitability for any particular purpose of the internet access service. The internet access service is provided on an “as is, as available” basis.  Neither provider nor anyone else involved in creating, producing or delivering the internet access service or inability to use the internet access service.  This includes loss of data resulting from delays, nondeliveries, your own errors or omissions.  Use of any information obtained by Provider is at your own risk.  Provider specifically denies any responsibility for the accuracy or quality of information obtained through its services. 

  13. Payment will be made to Provider via credit card auto pay.  Payment will automatically process on a 30 day cycle from the date of installation and continue until Subscriber notifies Provider of termination of services.

  14. Cancellation: If Subscriber continues to discontinue the service from Provider, notice must be given to Provider and service will terminate on the last day of the Subscribers billing cycle.  Any and all hardware must be returned to Provider within 10(ten) days or a fee of $300(three hundred dollars) will be assessed to Subscriber for leased equipment.  Provider retains the right to charge the credit card on file and/or place Subscriber in collections if equipment is not received within the time frame.

  15. Equipment and/or installation charges and first month of service are due upon receipt, recurring service charges are due as stated on invoice and are payable to: Sky Satellite LLC, PO Box 13 Shelocta, PA 15774.

  16. A $5.00 fee will be applied to all invoices mailed USPS.

  17. Accounts with outstanding balances will be assessed a late charge of $5(five dollars).  Accounts over 15(fifteen) days outstanding will be subject to suspension of services; a $35(thirty-five dollar) reconnect fee will be due plus account balance to restore service.  No credit will be given for time service was suspended.  Payments to Provider are non-refundable.  No refunds will be given for cancelled accounts unless the account is clearly defective and non-working.  Cancellation of accounts can be made to Provider by phone or email and will terminate at the end of the account period. 

  18. Provider may in addition, and at its sole discretion, and without notice to Subscriber (a) suspend its performance under this Agreement and Subscriber’s access to use of the internet or (b) terminate this Agreement and Subscribers access to and use of Internet, in which case the remainder of this Agreement shall be deemed void.  It is the Subscriber’s responsibility to regularly familiarize themselves with this Agreement.  Violation of the Terms of this Agreement by Subscriber may cause suspension or termination of Internet services by Provider.

  19. The laws of the state of Pennsylvania will govern this Agreement.  Any claims or cause of action related to this Agreement must be instituted within one year after the claim or cause of action has arisen or be considered forever bared.  The invalidity of any portion of any provision of this instrument shall not affect the validity of the remainder of any such as provision or the remaining provisions of the Agreement.

  20. Both parties are responsible for their own attorney’s fees and costs associated with the creation, negotiation and execution of this Agreement.  Each party shall be responsible to the other for any attorney’s fees and costs associated with enforcing that parties rights under this Agreement, if successful in any court action or arbitration associated with enforcing said rights.

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